Support & Installation

Get help installing and using Kickstart Sale for your Shopify store

Installation Guide

1Install the Shopify App

Visit the Shopify App Store and search for "Kickstart Sale"

Click "Install" and approve the required permissions

Required Permissions: Products, Orders, Customer data, Payment processing

2Create Your First Campaign

Navigate to a product you want to kickstart in your Shopify admin

Set the product to "Continue selling when out of stock"

On the product page, set the minimum order quantity required

Choose your campaign start date

Set the number of active days (1-7 days)

Save your settings and start promoting your campaign!

Extension Setup (Required)

You must install and configure our theme extension to display kickstart campaigns:

  1. Go to your Shopify admin → Online Store → Themes
  2. Click "Customize" on your active theme
  3. Navigate to Product pages → Product information
  4. Add the "Kickstart Sale" block after the product title
  5. Add a "pre-order" tag to any product you want to kickstart
  6. Save your theme settings

Important: The extension will only display on products with the "pre-order" tag. Without this setup, your kickstart campaigns won't be visible to customers.

Note: Theme extension features require Shopify 2.0 themes. Most modern themes support this functionality.

Contact Support

Other Ways to Reach Us

support@udev.com
Through your Shopify Partners dashboard

Response Time: We typically respond within 24 hours during business days.