Privacy Policy

1. Introduction

KickStart Sale ("we," "our," or "us") is a Shopify application that provides pre-order management functionality for Shopify merchants. This Privacy Policy explains how we collect, use, and protect information when you use our application through the Shopify platform.

2. Information We Collect

2.1 Merchant Information

When you install and use KickStart Sale, we collect and process the following merchant data:

• Shopify Store Information: Store name, domain, and basic store configuration
• Authentication Data: Session tokens and access credentials required for Shopify API integration
• User Account Information: Admin user details including name, email, and account permissions
• Installation Data: App installation timestamp and configuration settings

2.2 Product and Order Data

To provide pre-order management functionality, our app accesses and processes:

2.3 Metafield Data

Our app creates and manages specific product metafields to enable pre-order functionality:

• Minimum Order Quantity: Required number of orders before payment capture
• Preorder Start Date: When the pre-order period begins
• Preorder Days: Duration of the pre-order period (1-7 days)
• Preorder Count: Current count of pre-orders for tracking

3. How We Use Your Information

We use the collected information solely for the following purposes:

• Pre-order Management: Tracking pre-order quantities and managing payment holds
• Payment Processing: Capturing payments when minimum order quantities are met
• Order Analytics: Providing merchants with insights into their pre-order performance
• App Functionality: Ensuring proper operation of all pre-order features
• Webhook Processing: Responding to Shopify events for real-time order updates

4. Shopify API Permissions

Our app requires the following Shopify permissions to function:

• read_customers: Access customer information for order processing
• read_orders, write_orders: Manage order status and payment processing
• read_products, write_products: Access and update product metafields
• read_fulfillments, write_fulfillments: Manage order fulfillment status
• write_payment_terms: Process payment holds and captures

5. Data Storage and Security

5.1 Data Storage

Our app uses a database to store only essential session information required for authentication. All order, product, and customer data remains within Shopify's infrastructure and is accessed via secure API calls.

5.2 Security Measures

• All data transmission uses HTTPS encryption
• API access tokens are securely stored and regularly rotated
• Session data is automatically expired and cleaned up
• No sensitive payment information is stored by our application
• Regular security updates and monitoring

6. Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. However, we may share data in the following limited circumstances:

• Shopify Platform: All data interactions occur through official Shopify APIs
• Legal Compliance: When required by law or to protect our legal rights
• Service Providers: With trusted partners who assist in app operation (subject to strict confidentiality agreements)

7. Webhooks and Real-time Processing

Our app subscribes to the following Shopify webhooks for automated processing:

• orders/create: Updates pre-order counts and processes payment logic
• products/create: Sets up metafields for new products
• app/uninstalled: Cleanup procedures when the app is removed
• app/scopes_update: Updates app permissions as needed

8. Data Retention

We retain data only as long as necessary to provide our services. When you uninstall our app, we automatically delete all stored session data. Product metafields created by our app will remain in your Shopify store unless manually removed by you.

9. Your Rights and Choices

As a merchant using our app, you have the right to:

• Access information about how your data is being used
• Request modification or deletion of your data
• Uninstall the app at any time, which removes all stored session data
• Contact us with privacy-related questions or concerns
• Review and modify metafield data through your Shopify admin

10. Children's Privacy

Our app is designed for business use by Shopify merchants and is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Our app operates within the Shopify ecosystem and follows Shopify's data handling practices. Data may be processed in various countries where Shopify operates, always in accordance with applicable privacy laws and regulations.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify users of significant changes through the app interface or via email when possible.

13. Contact Information

14. Compliance

This app is developed in compliance with:

• Shopify's App Store Requirements and Guidelines
• General Data Protection Regulation (GDPR) where applicable
• California Consumer Privacy Act (CCPA) where applicable
• Other relevant privacy and data protection laws